During this month, I have experience the strike of "habagat" here in manila. Flood all over the are, and because of this most of the employees of Travel Saver are absent, so I was assigned to help in their reservation department. Another first time experience. I'm amazed how the reseravtion officers manage to answer all those calls and still they do some paper works and assist passengers. At first I am reluctant to answer the phone because I'm afraid I might give them the wrong information and this may cause the company a bad name to their passengers. With proper teaching from the employees, I was able to help them and also I'm enjoying this work.
Because of the flood their system they are using is not working, so they need to prepare all the documents manually and I have observe that it is time consuming. The use of hightech system greatly affect their nature of work.